Delayed air passengers are in line for better refunds

Air passengers could be in line for refunds if their domestic flights are delayed by just ONE HOUR

  • Ministers will launch consultation on the plans, made possible by Brexit
  • Would bring compensation rules for air travel more into line with rail
  • Boosting domestic air travel is part of ministersplans to level up country
  • Plans aim to raise passenger numbers at regional airports, bringing jobs and trade to surrounding communities
  • Air passengers will be refunded for domestic flights delayed by an hour or more under a proposed beefing up of consumer rights.

    Ministers will today launch a consultation on the plans, made possible by Brexi. They would bring compensation rules for air travel more into line with rail and could lead to fewer delays.

    Boosting domestic air travel is part of ministersplans to ‘level upthe country by raising passenger numbers at regional airports, bringing jobs and trade to surrounding communities.

    Last year ministers halved the Air Passenger Duty tax on domestic flights.

    Ministers will today launch a consultation on the plans, made possible by Brexit. They would bring compensation rules for air travel more into line with rail and could lead to fewer delays (ストックイメージ)

    Ministers will today launch a consultation on the plans, made possible by Brexit. They would bring compensation rules for air travel more into line with rail and could lead to fewer delays (ストックイメージ)

    そうすべきです, fliers can only seek a refund of up to £220 if their flight is delayed by more than three hours and flies 1,500km or less.

    The changes would mean domestic fliers could claim back 25 per cent of the ticket value if take-off is delayed by one to two hours.

    Delays of two to three hours could recall 50 per cent of the ticket value, そして 100 per cent for delays of three hours or more.

    The Civil Aviation Authority would also get greater powers to enforce any breaches of consumer rights and impose fines on airlines.

    Transport Secretary Grant Shapps said the review would ‘help build a trustworthy, reputable sector’.

    彼は言った: ‘People deserve a service that puts passengers first when things go wrong, so today I’ve launched proposals which aim to bolster airline consumer protections and rights.

    ‘We’re making the most of our Brexit dividend with our new freedoms outside of the EU, and this review will help build a trustworthy, reputable sector.

    Richard Moriarty, chief executive at the CAA, 前記: ‘We welcome the action from the government to improve the rights of air passengers.

    ‘This consultation is a clear indication of the need to enhance our enforcement powers, and bring us in line with other regulators.

    The changes would only apply to domestic flights.

    運輸長官グラントシャップス (写真) said the review would 'help build a trustworthy, reputable sector'

    運輸長官グラントシャップス (写真) said the review would ‘help build a trustworthy, reputable sector