FIFA release horrific findings from study into social media abuse

FIFA release horrific findings from study into social media abuse at Euro 2020 and AFCON as it emerges nearly EIGHTY per cent of harmful messages were racist or homophobic… and Sportsmail can reveal England pair Saka and Rashford were most-abused stars

  • FIFA launched study into abuse of players during Euro 2020 and AFCON
  • It found that nearly 80 per cent of harmful messages were racist or homophobic
  • Study found Bukayo Saka and Marcus Rashford were the most-abused stars
  • Fifty-eight per cent of the abuse is still live across social media websites 
  • Social media companies have been criticised in the past for not tackling abuse
  • Report used artificial intelligence to track 400,000 social media posts for abuse 
  • An independent report commissioned by FIFA has found that nearly 50 per cent of players involved in the semi-finals or finals of Euro 2020 or the African Cup of Nations received some form of abuse on social media. 

    Rather worryingly, over 58 per cent of this abuse is still live across social media. 

    World football’s governing body found that much of the abuse suffered by players was from their own home nations. 

    Sportsmail understands that the report found that Marcus Rashford and Bukayo Saka, who both missed penalties in the final of Euro 2020, were the two most abused players. 

    It has also emerged in the report that homophobic and racist abuse made up nearly 80 per cent of the abuse that was identified. Of the abuse suffered by players during the final of Euro 2020, 76 per cent of it was anti-black racism.

    The study, which used artificial intelligence to track over 400,000 social media posts across the time frame of the latter stages of both tournaments, found that abuse on Twitter was more consistent over a period of time while that on Instagram was more event-driven. 

    The ‘Threat Matrix’ found that across the two respective finals there were 514 abusive posts targeting players. The breakdown of this was 365 posts during the Euro 2020 final while AFCON’s final saw 149 posts targeting players involved. 

    Marcus Rashford was one of the most abused players, the study commissioned by FIFA found

    Marcus Rashford was one of the most abused players, the study commissioned by FIFA found

    It ran from the end of the semi-finals to the three days after the final, and in that time it emerged that managers of teams at AFCON received double the amount of abuse than their counterparts at Euro 2020. 

    While homophobic and racist abuse made up the large majority of that suffered by players and the nations’ staff, they were also subject to ableist (six per cent), Islamophobic (six per cent) and xenophobic abuse (three per cent) as well as threats (three per cent). 

    During the Euro 2020 final, 78 per cent of the abuse was racist, with 23 per cent of that also containing a homophobic element. The majority of this was primarily targeted at the three black English players who missed penalties, the report says.

    Bukayo Saka suffered an enormous amount of largely racist abuse in the aftermath of the final

    Bukayo Saka suffered an enormous amount of largely racist abuse in the aftermath of the final

    This dropped to 23 per cent for the AFCON final, but FIFA note that this is likely due to the ethnic make-up of the primary audience. 

    The report appears to pour scorn on the notion that those dishing out the abuse are unidentifiable, with it finding that 90 per cent of those who abused those involved in either the semi-finals or final of either tournament could likely be identified. 

    Eleven arrests were made by UK police forces in the weeks after England’s penalty shootout defeat to Italy. 

    Abuse was not limited to Euro 2020 with a number of players at Afcon also suffering

    Abuse was not limited to Euro 2020 with a number of players at Afcon also suffering

    A breakdown of the abuse suffered by Rashford, Sancho and Saka reveals startling evidence of the weight of – largely – racist abuse that they endured. 

    Both Rashford and Saka received over 80 posts of abuse, with most of that being racially aggravated. Saka received around 120 abusive posts, with over 60 of those being racially driven. 

    Meanwhile, of the 80 abusive posts targeting Rashford, around 50 were racially motivated. 

    Sancho’s abuse appeared to be largely homophobic with that making up a large majority of the 18 or so abusive posts in his direction. 

    The breakdown of the abuse during the AFCON final reveals far less racism but more Islamophobia and xenophobia, perhaps owing to the viewing demographics. 

    Jadon Sancho received a number of homophobic messages in the aftermath of his penalty miss against Italy

    Jadon Sancho received a number of homophobic messages in the aftermath of his penalty miss against Italy

    Sadio Mane, who missed a penalty during normal time in Senegal’s AFCON final win over Egypt, was one of the most abused figures in that particular game. 

    The report makes out that this abuse, much of it Islamophobic, was ‘event-driven’ by his penalty miss inside the first 10 minutes of the game. This abuse, it appears, reduced slowly throughout the game up until Mane scored the fourth and decisive spot-kick to win the tournament for Senegal. 

    One Egypt substitute, believed to be Mohanad Lasheen, who missed a penalty in the shootout, endured almost 50 instances of social media abuse. Much of this was either homophobic or violent. 

    Meanwhile, an Egypt coach received around 12 instances of xenophobic abuse, thought to be related to the event of a substitution or that same substitute missing a penalty. It is unclear if this abuse was directed at manager Carlos Quieroz, who was suspended for the final after being sent to the stands in the semi-final win over Cameroon. 

    Sadio Mane received abuse that was largely islamophobic during the game against Egypt

    Sadio Mane received abuse that was largely islamophobic during the game against Egypt

    With social media companies under increasing pressure to tackle rampant online abuse, the study reveals that 58 per cent of it remains online from across the two tournaments. While 87 per cent of the non-racist abuse is still live.

    A breakdown of the abuse from each national location reveals a worrying trend in the United Kingdom, with over 38 per cent of all the abuse suffered across the two latter stages of the tournament coming from that area. The report says that abuse coming from outside of the nations concerned relates to domestic club allegiances.

    Following the UK was Egypt which made up 19 per cent of the abuse suffered, followed by the Middle East with 15 per cent. The Far East, which is an area identified as having a big interest in European domestic leagues, made up eight per cent of the abuse. 

    President Gianni Infantino said that there was a trend developing of abuse on social media

    President Gianni Infantino said that there was a trend developing of abuse on social media

    FIFA’s president Gianni Infantino: ‘Our duty is to protect football, and that starts with the players who bring so much joy and happiness to all of us by their exploits on the field of play. 

    ‘Unfortunately, there is a trend developing where a percentage of posts on social media channels directed towards players, coaches, match officials and the teams themselves is not acceptable, and this form of discrimination – like any form of discrimination – has no place in football. 

    ‘With the FIFA World Cup Qatar 2022 and FIFA World Cup Australia and New Zealand 2023 are on the horizon, FIFA and FIFPRO recognise it is important to make a stand and to include what is monitored on social media with what is already being monitored in the stadiums. We want our actions to speak louder than our words and that is why we are taking concrete measures to tackle the problem directly.’