Ryanair passenger blasts £5.20 vegan lasagne she ordered onboard as ‘ the soggiest, saddest, greyest-looking mush’
A Ryanair customer was left fuming after ordering a lasagne on a flight back to the UK and being served up the ‘soggiest, saddest, greyest-looking mush’.
Sarah Wilson ordered the meal on the flight from Vienna to Bristol earlier this month after seeing delicious-looking photos of the £5.20 vegan veggie meal on the menu.
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The food menu features a photograph of a golden-topped lasagne with melted cheese and filled with seasoned vegetables.
Tuttavia, the charity worker from Bideford, North Devon couldn’t believe her eyes when she was handed a grey, slimy dish which looked nothing like its advertisement.
The meal looked more like cracked white paint than the tantalising, brown lasagne that she had hoped for.
She immediately sent the meal back and asked for it to be heated up properly but was given a completely new lasagne – which was just as unappetising.
Although slightly more beige in colour, the lasagne looked nothing like what was advertised in the glossy images and Sarah was put off her food altogether.
She posted the awful comparison images on Twitter earlier and tagged Ryanair, writing: ‘You need to review your food choice of vegan lasagne, the first one served was lukewarm and soggy so I sent [it] back.
‘The second one served up was hotter but still soggy, nothing like the picture on the cardboard sleeve.’
The lasagne was shown on Ryanair’s menu as topped with golden cheese and stuffed with seasoned vegetables
Tuttavia, the meal served up by Ryanair staff was a pale, soggy disappointment to Sarah
The airline meal more resembled cracked white paint than a rich vegan lasagne
Speaking today, Sarah said: ‘I was coming back from Vienna and I felt a bit peckish so I went to order a meal.
‘From the packet the lasagne looked quite appetising and quite delicious.
‘When it came out it was disgusting and tepid.
‘I said this doesn’t appear to be cooked and I asked them to heat it up properly.
‘They came back with a second new one and it was just as bad and I couldn’t eat it.
‘I opened it up and thought, Jesus, I can’t eat this, I wasn’t impressed at all.
‘It was the soggiest, saddest, greyest looking mush.
‘I just thought it was adding insult to injury.
‘It looked nothing like what it was on the packet and I know Ryanair is a budget airline but can they not offer a vegetarian alternative?
‘Can they not advertise that when it’s just not what you get? It’s shoddy.’
The disappointing meal was advertised on the menu as a ‘Delicious gluten free lasagne with roasted vegetables and a soy béchamel sauce’
The meal was also given a PETA Travel Awards winner in 2019.
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Passenger Sarah Wilson said the in-flight meal was was ‘disgusting and tepid’
The disappointing meal was advertised as a ‘Delicious gluten free lasagne with roasted vegetables and a soy béchamel sauce’